1. Who we are
This Privacy Policy describes how we collect, use and protect your personal data when you visit our website www.accesioid.com (the "Website") or interact with us through it.
The data controller responsible for the processing of your personal data is Kaway Group Limited, trading as Accesio (hereinafter "Accesio", "we", "us" or "our").
Business Registration Number (BRN): 65561489
Registered office: Room 2105, SH2822, Trend Centre, 29-31 Cheung Lee Street, Chai Wan, Hong Kong
Contact email: hello@accesioid.com
Website: www.accesioid.com
If you have any questions about this Privacy Policy or how we handle your personal data, you can reach us at hello@accesioid.com.
2. Scope of this Policy
This Privacy Policy applies to personal data collected through the Website. We are committed to processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") for visitors located in the European Economic Area, and the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").
3. Personal data we collect
We collect personal data that you voluntarily provide when interacting with the Website, as well as certain technical data collected automatically.
3.1 Data you provide through our contact form
First name and last name
Email address
Phone number
Any additional information you choose to share in the message field
3.2 Data you provide through our scheduling tool
When you book a meeting through our embedded Calendly widget, Calendly collects the information you submit (typically name, email and any details you choose to add). This information is processed by Calendly LLC under its own privacy policy, and shared with us so we can attend the meeting.
3.3 Data shared via WhatsApp
When you click the WhatsApp contact button, you are redirected to WhatsApp. Any data shared from that point on is also governed by WhatsApp's privacy policy.
3.4 Data collected automatically
IP address (anonymized where technically possible)
Browser type and version
Device type and operating system
Pages visited, time spent and navigation behavior on the Website
Approximate geographic location (country/city level)
Referral source
This data is collected through Google Analytics, only after you provide consent through our cookie banner. See our Cookie Policy for more details.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. Purposes and legal basis
We process your personal data for the following purposes and on the following legal bases:
To respond to your inquiries and requests submitted through the contact form or WhatsApp: pre-contractual measures (Art. 6.1.b GDPR) and/or our legitimate interest in handling B2B commercial inquiries (Art. 6.1.f GDPR).
To schedule and hold meetings via Calendly: pre-contractual measures (Art. 6.1.b GDPR).
To send commercial information related to our products and services to existing clients or contacts who have actively shown interest: our legitimate interest in maintaining commercial relationships (Art. 6.1.f GDPR).
To analyze website usage and improve performance: your consent (Art. 6.1.a GDPR), given through the cookie banner.
To comply with legal and regulatory obligations: compliance with a legal obligation (Art. 6.1.c GDPR).
We will not use your personal data for purposes incompatible with those described above without obtaining your consent.
5. Sharing your personal data
We do not sell your personal data. We share it only with trusted service providers strictly necessary to operate the Website and respond to your inquiries:
Webflow Inc. (website hosting and content management) — United States
Namecheap Inc. (domain registrar) — United States
Google LLC (Google Analytics, email and productivity tools) — United States
Calendly LLC (meeting scheduling) — United States
Meta Platforms / WhatsApp (when you contact us via WhatsApp) — Ireland / global
Each of these providers acts as a data processor or independent controller and is bound by its own data protection obligations. We may also disclose your data when required by law, court order or competent authority.
In addition, we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business to another company. In such cases, we will require any recipient to honour the commitments made in this Privacy Policy.
6. International data transfers
Because Kaway Group Limited is based in Hong Kong and uses service providers located outside the European Economic Area (mainly in the United States), your personal data may be transferred internationally.
For visitors located in the EEA, where transfers occur to countries that the European Commission has not deemed to provide an adequate level of data protection, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or the recipient's certification under the EU-U.S. Data Privacy Framework, where applicable.
You can request more information about these safeguards by contacting us at hello@accesioid.com.
7. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy:
Contact form inquiries: up to 24 months from the last interaction, after which data is deleted unless a commercial relationship has begun.
Existing client communications: for the duration of the commercial relationship and up to 6 years afterwards, in compliance with applicable accounting and commercial law obligations.
Analytics data: as configured in our analytics tools, typically up to 14 months.
After the applicable retention period, your data is deleted or anonymized.
8. Your rights
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the GDPR:
Right of access — to know what personal data we hold about you.
Right to rectification — to correct inaccurate or incomplete data.
Right to erasure ("right to be forgotten") — to request deletion of your data.
Right to restriction of processing — to limit how we use your data.
Right to data portability — to receive your data in a structured, machine-readable format.
Right to object — to object to processing based on our legitimate interest.
Right to withdraw consent at any time, where processing is based on consent.
Right to lodge a complaint with a supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (www.aepd.es).
If you are located in Hong Kong, you have rights under the PDPO, including the right to access and request correction of your personal data.
To exercise any of these rights, please contact us at hello@accesioid.com. We will respond within 30 days from receipt of your request, in accordance with applicable law.
9. Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. However, no transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.
10. Do-Not-Track signals
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your preference not to have data about your online activities monitored and collected. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or any other automated mechanism. If a standard is adopted in the future, we will inform you in an updated version of this Privacy Policy.
11. Minors
The Website is intended for B2B commercial use and is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us at hello@accesioid.com so we can delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the legal framework. The date at the top of the document indicates the latest revision. We recommend reviewing it periodically.
13. Contact
For any questions, requests or complaints regarding this Privacy Policy or the processing of your personal data, contact us at hello@accesioid.com.